Sector:
Banking & Insurance
Expertise:
Strategy
Typology :
Strategy consulting
Direction:
Marketing Department
2 consultants
-
33 days
Benchmark on client relations for a mutual insurance group
Client
Client Experience Department Client French mutual insurance group.
talent selected by WEEM
- Eleanor, formerly of Mars and Co, expert in competitive analysis and benchmarking, with skills in communication and storytelling.
- Emmanuel, formerly of Deloitte, Capgemini Consulting, and Strategy&, having served as a director in an insurance company
mission
Position the client terms of reachability in relation to the market and identify areas for improvement based on benchmarking.
Activities and deliverables
- Expert calls (identified by consultants) to build knowledge of competitors' indicators and practices
- Completion of the benchmark summary on reachability
